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Bug 101589

Summary: (ACPI) toshiba tecra 8000 hang on loading of installer
Product: [Retired] Red Hat Linux Beta Reporter: greg hayes <greg.hayes>
Component: kernelAssignee: Jeff Garzik <jgarzik>
Status: CLOSED CURRENTRELEASE QA Contact: Mike McLean <mikem>
Severity: medium Docs Contact:
Priority: medium    
Version: beta1CC: acpi-bugzilla, peterm
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2003-10-28 16:32:01 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 100643    

Description greg hayes 2003-08-04 14:46:57 UTC
Description of problem: system hang on boot of install process


Version-Release number of selected component (if applicable): SEVERN Beta1


How reproducible: every time

Steps to Reproduce:
1. insert cd
2. boot
3. pick install method (text, gui etc)
    
Actual results: hangs durring boot of installer.
runnung install ...
running /sbin/loader

HANG

Expected results: continue with install


Additional info: have tried noapic and noprobe with same result

Comment 1 Michael Fulbright 2003-08-04 19:32:32 UTC
Does it appear to be running the CD the entire time its hung?

Comment 2 greg hayes 2003-08-04 20:54:57 UTC
The cdrom does not spin but the cpu fan comes on full, this time I also tried 
with the docking station with the same result.

Comment 3 Jeremy Katz 2003-08-04 23:18:40 UTC
Can you try booting with 'linux acpi=off' and 'linux nofirewire' to see if
either of them help?

Comment 4 greg hayes 2003-08-05 13:18:11 UTC
linux acpi=off gets me to media check, I will finish the install later and let
you know if problem re-emerges.  Thanks

Comment 5 Michael Fulbright 2003-08-05 15:13:23 UTC
Thanks sounds good.

Comment 6 Len Brown 2003-08-22 00:18:40 UTC
The Tecra 8100 has a BIOS that requires acpi=off. 
Likely that the Tecra 8000 does too. 
When you boot with acpi=off, please gather the output from 
/usr/sbin/acpidmp and /usr/sbin/dmidecode and attach them to this bug report. 
If the dmidecode on your disks doesn't work, try this one: 
http://www.nongnu.org/dmidecode/ 
 
BTW. looks like bios 9.30 from 2 years ago is the latest for this box: 
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modItemList.jsp?ProductMenu_0=Portables&ProductMenu_1=Tecra&ProductMenu_2=1073769805&x=24&y=10&BV_SessionID=%40%40%40%401231395850.1061511304%40%40%40%40&BV_EngineID=ccceadcjehhmkficgfkceghdgngdgll.0&moid=1073769805&smoid=true&ct=DL&ListType=Model 
 

Comment 7 Dave Jones 2003-10-28 16:32:01 UTC
We now default to acpi=off unless the user overrides it on the boot command line.