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Bug 1629086 - Unable to print after CUPS update
Summary: Unable to print after CUPS update
Keywords:
Status: CLOSED DUPLICATE of bug 1626818
Alias: None
Product: Fedora
Classification: Fedora
Component: ghostscript
Version: rawhide
Hardware: x86_64
OS: Linux
unspecified
urgent
Target Milestone: ---
Assignee: David Kaspar // Dee'Kej
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-09-14 20:17 UTC by ria1039
Modified: 2018-09-17 13:27 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-09-17 13:02:06 UTC
Type: Bug
Embargoed:

Attachments (Terms of Use)
file generated when diagnosing problem (37.63 KB, text/plain)
2018-09-14 20:17 UTC, ria1039 		no flags Details
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Description ria1039 2018-09-14 20:17:32 UTC 
Created attachment 1483394 [details]
file generated when diagnosing problem

Description of problem: Unable to print after CUPS update


Version-Release number of selected component (if applicable):
Unknown but latest, installed on 13/09/18


How reproducible: Same result every time I attempt to print


Steps to Reproduce:
1. 
2.
3.

Actual results:


Expected results:


Additional info:
Printer is a Samsung CLX-6260FW. It has been refusing to print in colour for a few weeks now but is now not printing at all. The printer works fine in Windows and this problem has only occurred after some updates to CUPS yesterday 13th September 2018. Problem occurs on two separate machines both running Fedora 28.
Comment 1 zingale 2018-09-16 01:08:30 UTC 
I have the same issue.  An HP 2055dn.  Graphics don't print.  And long documents now only print the first few pages.  Printing worked fine last week.
Comment 2 zingale 2018-09-16 01:44:19 UTC 
after more poking around, it seems my printing issue is related to the ghostscript update.  Downgrading ghostscript to 9.23-1 allows me to print as normal again.
Comment 3 ria1039 2018-09-16 13:29:16 UTC 
(In reply to zingale from comment #2)
> after more poking around, it seems my printing issue is related to the
> ghostscript update.  Downgrading ghostscript to 9.23-1 allows me to print as
> normal again.

Yes this appears to work. However, I cannot print in colour. This has been an issue for some time, and must have happened after a previous update. I don't recall the exact date this happened but I believe it to be around 23rd April. It wasn't reported then as I was unaware of the procedure.
Comment 4 Marco Guazzone 2018-09-17 11:00:23 UTC 
Same problem here.
I confirm that downgrading ghostscript from 9.24-1 to 9.23-1 solves the printing issue.
Comment 5 Zdenek Dohnal 2018-09-17 13:02:06 UTC 
David, I think we have another duplicate...

*** This bug has been marked as a duplicate of bug 1626818 ***
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