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Bug 1656516 - Wacom tablet stops working when fwupd runs
Summary: Wacom tablet stops working when fwupd runs
Keywords:
Status: CLOSED DUPLICATE of bug 1659849
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: fwupd
Version: 8.1
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: 8.2
Assignee: Richard Hughes
QA Contact: Erico Nunes
URL:
Whiteboard:
Depends On:
Blocks: 1656965 1656966 1656968
TreeView+ depends on / blocked
 
Reported: 2018-12-05 16:49 UTC by Jason Gerecke
Modified: 2019-08-01 13:39 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1656965 1656966 1656968 (view as bug list)
Environment:
Last Closed: 2019-08-01 13:39:53 UTC
Type: Bug
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)

Description Jason Gerecke 2018-12-05 16:49:54 UTC 
Certain Wacom tablets appear to be incompatible with fwupd and stop working as soon as the fwupd service starts. Because the fwupd service starts a few seconds after the desktop loads on my test machine, the tablet initially appears to work after a reboot but then "disappears" (no longer listed in xsetwacom) after perhaps 30 seconds. In addition to the tablet disappearing, the following message is logged: failed to add USB device <VID>:<PID>: Failed to get feature report: endpoint stalled or request not supported.

More details in the upstream bug report: https://github.com/hughsie/fwupd/issues/882

This bug was confirmed to affect the RHEL 8 beta using a Wacom DTH-1152.
Comment 1 Richard Hughes 2018-12-05 17:21:55 UTC 
This is a trivial backport: https://github.com/hughsie/fwupd/commit/8949f3d0662090c8ca9ebbbb3ad6930428bf0d8f
Comment 2 Michael Boisvert 2019-07-31 15:13:53 UTC 
Possible duplicate of bz#1680154, take a look.
Comment 3 Jason Gerecke 2019-07-31 17:53:03 UTC 
I do not have permissions to view that bug.
Comment 4 Michael Boisvert 2019-07-31 18:26:37 UTC 
Try bz#1659849
Comment 5 Jason Gerecke 2019-07-31 20:34:28 UTC 
bz#1659849 is indeed a likely duplicate of this issue. I am the "Jason from Wacom" mentioned; my tests on the system in question pointed to fwupd being the likely issue. If bz#1680154 is in regard to one of the tablets removed by Richard (https://github.com/hughsie/fwupd/commit/aac786fcb905db2719c4a1f1bcf125536336cb6c) it could very well also be a duplicate.
Comment 6 Michael Boisvert 2019-08-01 13:39:53 UTC 
(In reply to Jason Gerecke from comment #5)
> bz#1659849 is indeed a likely duplicate of this issue. I am the "Jason from
> Wacom" mentioned; my tests on the system in question pointed to fwupd being
> the likely issue. If bz#1680154 is in regard to one of the tablets removed
> by Richard
> (https://github.com/hughsie/fwupd/commit/
> aac786fcb905db2719c4a1f1bcf125536336cb6c) it could very well also be a
> duplicate.

Figured you were THE Jason :)

*** This bug has been marked as a duplicate of bug 1659849 ***
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