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Bug 1896586 - No modem controls in Gnome
Summary: No modem controls in Gnome
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-shell
Version: 33
Hardware: x86_64
OS: Linux
Target Milestone: ---
Assignee: Florian Müllner
QA Contact: Fedora Extras Quality Assurance
Depends On:
Blocks: 1898927
TreeView+ depends on / blocked
Reported: 2020-11-11 00:55 UTC by Ivo Sarak
Modified: 2020-11-19 11:55 UTC (History)
6 users (show)

Fixed In Version: gnome-shell-3.38.1-3.fc33
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1898927 (view as bug list)
Last Closed: 2020-11-19 11:55:40 UTC
Type: Bug

Attachments (Terms of Use)

Description Ivo Sarak 2020-11-11 00:55:18 UTC
Description of problem:

Gnome GUI does not have a modem controls. It will not show up in the top right corner menu nor does it work within Gnome settings as well.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. Start the Fedora
2. Try to start or access modem 

Actual results:

Nothing. No modem menu nor modem control

Expected results:

Modem entry shall be there.

Additional info:

Modem Manager GUI will see modem, but is unable to activate connections etc, but at least nmtui does work and will let activate modem profiles.

Comment 1 Ivo Sarak 2020-11-14 21:36:15 UTC
Also, gnome-control-center does not have the modem related parts as well.

Comment 2 Ivo Sarak 2020-11-16 09:02:44 UTC
I am suspecting the Gnome to be broken from the settings side of things, but just issuing dconf reset -f /org/gnome/ for the current user did not change a thing. Is there something more to check and reset?

Comment 3 Fedora Update System 2020-11-17 14:04:28 UTC
FEDORA-2020-543204d787 has been submitted as an update to Fedora 33.

Comment 4 Fedora Update System 2020-11-18 01:08:49 UTC
FEDORA-2020-543204d787 has been pushed to the Fedora 33 testing repository.
In short time you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --advisory=FEDORA-2020-543204d787`
You can provide feedback for this update here:

See also for more information on how to test updates.

Comment 5 Ivo Sarak 2020-11-18 09:42:33 UTC
Modem controls are back and seem to work again as well.

Comment 6 Edouard Bourguignon 2020-11-18 10:21:56 UTC
Where ? I still don't have modem controls in Gnome top right menu, neither in the network settings.

Comment 7 Ivo Sarak 2020-11-18 10:36:18 UTC
Note: The gnome-control-center modem portion is not working for me, but I have desktop top right corner menu what does work.

Comment 8 Jonas Ådahl 2020-11-18 10:43:26 UTC
(In reply to Ivo Sarak from comment #7)
> Note: The gnome-control-center modem portion is not working for me, but I
> have desktop top right corner menu what does work.

I'll clone this bug for so there is one for gnome-control-center.

Comment 9 Fedora Update System 2020-11-19 01:29:31 UTC
FEDORA-2020-543204d787 has been pushed to the Fedora 33 stable repository.
If problem still persists, please make note of it in this bug report.

Comment 10 Edouard Bourguignon 2020-11-19 02:46:37 UTC
Sorry but problem persists. Even with dconf reset, or creating a new user. Nothing to activate LTE connection on Fedora33 and Gnome 3.38. No menu in the top right corner and no settings in Gnome control center. It was working perfectly before F33.

Comment 11 Edouard Bourguignon 2020-11-19 02:50:53 UTC

Comment 12 Jonas Ådahl 2020-11-19 07:48:02 UTC
(In reply to Edouard Bourguignon from comment #11)
> Cf

The fix for that issue is what was just backported.

Does anything show up in the journal from gnome-shell when you login or try to access modem controls from the system menu?

Comment 13 Edouard Bourguignon 2020-11-19 08:23:48 UTC
There's nothing anymore about modem control in the system menu, since Gnome 3.38.
I will try to login and see if I get something in the journal

Comment 14 Jonas Ådahl 2020-11-19 08:33:30 UTC
Can modems be discovered and otherwise managed using `nmcli`?

Comment 15 Edouard Bourguignon 2020-11-19 08:48:45 UTC
That's what I want to check now, maybe I have an other bug somewhere else.

Got this with nmcli:
> nmcli con up "Orange Orange Internet"
Error: Connection activation failed: No suitable device found for this connection (device lo not available because device is strictly unmanaged).

This connection was created in F32, it was working fine when configured/activated from Gnome, never tried from nmcli before tho. And since I can't edit it from Gnome now...

Bus 001 Device 002: ID 03f0:a31d HP, Inc HP lt4132 LTE/HSPA+ 4G Module

Comment 16 Jonas Ådahl 2020-11-19 08:53:24 UTC
Does modemmanager detect your modem?

mmcli -L

should tell you.

Comment 17 Edouard Bourguignon 2020-11-19 11:55:40 UTC
Ok, I've just figured out that it works 1 boot out of 10, or something like that. And when the card is detected, I have everything in place in Gnome, and LTE connectivity works. So I guess my problem is not related anymore to this one (maybe kernel?).
Big thanks for your help.

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